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The course is designed for groups and is split into two parts which can be ordered separately:

Course: UX design 1

The basics of UX and UX activities(4 h) – in the first part of our training we will introduce you to the basic concepts and provideyou with a comprehensive picture of what UX is and what must not be neglected for its proper implementation.

Course content

  • What is UX
  • How to do UX
  • Human Centred Design
  • The most common approaches
  • Integration of UX into the company and its basic roles
  • Common mistakes, selected tricks and demonstrations
  • Typical activities performed during research
  • Typical activities performed during design
  • Typical activities performed during testing
  • How to choose the right activities for a specific project
  • Support techniques that will always help
  • Demonstration of real outputs of activities

Course: UX design 2

Application of selected procedures in practice (4 h) - UX design allows you to perform a number of activities, in the second part of our training we will discuss the most typical of these together and demonstrate using practical examples.

Course content

  • Overview of methods
  • Observation
  • Interview
  • Personas
  • Practical creation of a persona in an example situation
  • Introduction to design
  • User testing
  • Tests
  • Demonstration of user testing

Course dates

by agreement

Venue

in person at the Trigama premises (Prague 8), at the client, or online

Recommended course capacity

10 people (number of participants is by mutual agreement)

Price

on request

I want Trigama solution
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The course is designed for groups and is split into two parts which can be ordered separately:

Course: UI design 1

The basics of UI design (4 h) – The first part of the training explains the basic concepts of UI design. We will discuss the principles of visual communication and the application of these procedures in product design.

Course content

  • Basic concepts
  • Brand in UI
  • Typography
  • Colours
  • Icons
  • Illustrations and accompanying graphics

Course: UI design 2

Advanced training: application of selected procedures in practice (4 h) - the second part of the course is devoted to the most common tasks you will face when working on a UI design. Together we will discuss typical situations and demonstrate solutions using practical examples.

Course content

  • Interaction and animation in UI
  • Principles of good design and its implementation
  • Design process
  • Design system
  • Tips and tricks for UI

Course dates

by agreement

Venue

in person at the Trigama premises (Prague 8), at the client, or online

Recommended course capacity

10 people (number of participants is by mutual agreement)

Price

on request

I want Trigama solution
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This course is designed for groups and is made up of the following topics:

Introductory training

Voice UX basics (4 h) - the content of the course is a basic introduction to the issues of voice control. The currently used solutions and the most common types of use are introduced step by step, followed by a specific demonstration of process design for Voice UX.

Course content

We will discuss the principles of visual communication and the application of these procedures in product design.

  • Basic concepts of Voice UX
  • The difference between UX, interaction design and Voice UX
  • The current state of VUX
  • The 5 main types of VUX applications / situations (reader, dictaphone, voicebot / chatbot, digital assistant, biometrics
  • How to do VUX
  • Design process
  • Best practices for voicing

Course dates

by agreement

Venue

in person at the Trigama premises (Prague 8), at the client, or online

Recommended course capacity

10 people (number of participants is by mutual agreement)

Price

on request

I want Trigama solution
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The course is split into three parts which can be ordered separately:

Course: ITIL 4 Foundation 1

The basics of ITIL 4 (4 h) - in the first part of our training we will introduce you to the basic terms, frameworks, principles, systems and theories of ITIL 4 and provide you with a comprehensive view of what ITIL really is and what it consists of.

Course content

  • Introduction to ITIL 4
  • Frameworks and basic terms
  • 4 dimensions of service management in IT
  • Value system of services
  • Main principles
  • ITIL and agile approaches

Course: ITIL 4 Foundation 2

Use of ITIL 4 in practice (4 h) - in the second part of our training we will introduce you to ITIL practices in various areas of IT management and the practical use of ITIL.

Course content

  • Introduction to all ITIL practices
  • General IT management practices
  • IT service management practices
  • Technical IT management practices
  • Exercises in the use of ITIL 4 in practice

Sample test: ITIL 4 Foundation

The opportunity to try a simulated test to obtain the ITIL® 4 Foundation qualification.

Course content

  • Completely randomly generated test with parameters identical to the actual certified test ITIL® 4 Foundation

The course can be completed in two different ways:

1) As an e‑learning course

The course can be completed at any time completely independently in the form of e‑learning on our online educational platform. Since certifications and certification tests are completely in English and a lot depends on the knowledge of individual ITIL terms, the whole e‑learning is completely in English!

Venue

The whole course is accompanied by a virtual lecturer. Just register in our system, pay for the course with a credit card and you can study.

You will have the course available for three weeks from payment and it will be up to you when and from where you take the course and how many parts you will divide it into. You will be able to completely adapt your studies according to your possibilities.

Price

on request

I want Trigama solution

2) As training with a lecturer, either onsite or remotely online

It is also possible to complete the course in groups with a Czech-speaking lecturer, who will guide you through the entire course, help you with self-tests, interactive tasks and help you prepare for the final test. The explanation is also extended by practical experience and recommendations for the implementation of ITIL in your organization.

Course dates

By agreement

Venue

In person at the Trigama headquarters (Prague 8), at the client's or online

Recommended course capacity

6 people (number of participants by mutual agreement)

Price

on request

The price for the group will be determined individually according to the specific requirements of the client and the number of participants.

Do not hesitate to contact us for your own offer.

I want Trigama solution
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The course is designed for groups and is split into two parts which can be ordered separately:

Course: LMS 1

Introductory training: LMS for course creators - basic operation (4 h) - the first part of the training is intended especially for beginners who are familiar with operating the system.

Course content

  • Login to the system
  • Notice board
  • Edit user profile
  • Course creation, set-up and administration
  • Course navigation, side blocks
  • Enrolling users in a course and assigning roles
  • Working with groups
  • Creating and editing course content
  • Creation of study materials (tools Page, Book, File, Folder, URL, Labels)
  • Communication tools (Forum, Chat, Messages)
  • Feedback tools (Task, Survey, Questionnaire)

Course: LMS 2

Advanced training: LMS for course creators - advanced tools (4 h) - in the second part of the training you will learn about the advanced tools and functions of the system.

Course content

  • Task tool - Sections, Evaluation guide
  • Workshop tool
  • Dictionary tool
  • Database tool
  • Wiki tool
  • SCORM package tools, IMS package tools
  • Backup, restore and import of data/courses
  • Restrictions on access to study materials and activities
  • Monitoring the performance of activities, completion of the course

Test Tool

If interested, both training courses can be extended by an additional module on the topic of the Test Tool.

The prices of these additional services will be determined by agreement after determining the client's requirements.

Extended content

  • Test creation and set-up
  • Creating a task bank (13 types of test tasks) and test assembly
  • Launch and development of the test
  • Test results and analysis

Training for administrators

On request, we also provide specialized training for administrators.

The prices of these additional services will be determined by agreement after determining the client's requirements.

Course content

  • LMS installation requirements (LAMP)
  • LMS installation, cron set-up (scheduled tasks)
  • User management - creation of user accounts, bulk import of users
  • User authentication methods (DB LMS, LDAP, external database)
  • LMS modules, blocks and filters | installation of extensions (LMS plugins)
  • Creating and managing courses and categories, default course settings
  • LMS roles and permission settings
  • Course enrolment methods, global groups (cohorts)
  • Regional setting
  • Language settings, language pack management, translation customization
  • Setting and selection of graphic themes (template)
  • Generation of logs and reports
  • System security settings
  • Update and backup of LMS, transfer to another domain

Dates for the basic course

By agreement

Venue

In person at the Trigama premises(Prague 8), at the client, or online

Recommended course capacity

10 people (number of participants is by mutual agreement)

Price

on request

I want Trigama solution